Customer Service


Frequently Asked Questions

  1. How can I contact you?
  2. Is my order secure?
  3. When will i get my package?
  4. Can i purchase large quantities?
  5. How come your pricing are so low?
  6. Are your products genuine?

Answers…

  1. How can I contact you?

    Due to high volume of orders, we respond to emails faster then phone calls. Please email us by clicking on the Contact Us link in the Customer Service menu and submitting a form.

  2. Is my order secure?

    Yes, your order is secure. It is being encrypted with SSL ensuring data is being transmitted securely. Sensitive credit card information is not kept ensuring any data breach will not compromise your information.
  3. When will i get my package?

    For all orders arriving before 12:00 PM PST, we will attempt to deliver at the same day. Orders arriving after 12:00 PM PST will go out the next day. Depending on the service method you picked, shipping can take anywhere between 1-4 business days. Longer on holidays and when special weather conditions disrupt normal operations.
  4. Can i purchase large quantities?

    Yes you can. Email us with your request, we offer large volume discounts and will be happy to offer discount.
  5. How come your pricing are so low?

    We have been a long time partner for multiple brands name manufacturers and large authorized distributors and as such, have been able to secure and maintain a long standing relationship that guarantees us low pricing. We operate with very low margin and transfer these saving directly to you. Enjoy and share with friends!
  6. Are your products genuine?

    All our products are brand new, genuine and always fresh. If you feel there is any issues with the product we will accept your return immediately with no questions asked.

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